Thanks for being interested in fair play! We consider providing a secure gameplay environment a top priority. To ensure our games are fair and fun for everyone, we do not tolerate cheating or fraudulent behavior.
Fraudulent service providers are often involved in illegal activity, hacking and scams; these activities hurt innocent people, in addition to being unfair to other players. Note: using these services carries a risk of losing control of one’s accounts or financial data.
To help us create a great gaming environment, and to safeguard your account and device from abuse, please steer clear of the following dangers:
Third party software consists of unapproved apps that manipulate gameplay. By altering game functionality, third party software aims to provide unfair advantages while potentially putting players’ accounts and privacy at risk.
Third party software includes:
By exploiting private player data and stolen credit cards, certain websites and individuals sell in-game currency for real world money.
Such practices request private login data to access your account. While attached to your account, salespeople purchase in-game currency with stolen credit cards and/or payment fraud, without worrying about how the consequences may hurt you.
IMPORTANT: If you release your private logins to illicit parties, you are permanently putting not only your game, but also financial and online security into a high-risk situation.
Account salespeople advertise advanced accounts, and bait players eager to progress in gameplay with tantalizing and unrealistic promises.
The risks surrounding account sales are:
Fraudulent behavior, cheating and any related commercial actions surrounding our games are strictly prohibited by Playwave's Terms of Service. In addition to the very real danger of a compromised account, participating in any of the above practices will lead to penalties such as revoked currency, temporary game suspension and even permanent closure of the game account.
We cannot provide support for game accounts that have been involved in fraudulent behavior, or in cases where a fraudulent service provider has compromised an account.
Please keep your account safe by avoiding all of these issues. It really isn’t worth your time or money.
For game support, please use the in-game "Help" system!
For all other inquiries, please use the form below.